Helping you realize your ERP investment
Helping you realize your ERP investment
Established in 1992, OTAVI Technology Consulting, formerly operating as Ernst & Young CSI, CSIPER Consulting, and CSI3G, has a storied history in ERP implementation consulting. Our journey has been marked by innovation, strategic partnerships, and a commitment to delivering transformative solutions to businesses globally.
1992 - 1996: Pioneering Beginnings
Our story began in 1992 when Hans Visser, after years of consulting in SAP, assembled a team of top consultants and founded CSi: Commercial Systems Installations. Recognizing the potential of ERP solutions, CSi quickly established itself as a leading player in the industry.
1994 - 1999: Partnering for Success
In 1994, CSi achieved a significant milestone by becoming one of the first three Southern African SAP Logo Partners. This distinction was a testament to our expertise. A groundbreaking partnership was formed with Ernst & Young South Africa, resulting in the establishment of "Ernst & Young CSI" – a practice dedicated to ERP solutions. Hans Visser's leadership as Managing Partner and CEO of Ernst & Young CSi propelled the practice to global expansion, with successful implementation projects spanning Australasia, Europe, and North America.
1999 - 2005: Navigating Change and Excellence
In 1999, as Ernst & Young began negotiations for a worldwide sale of its consulting division to Capgemini, CSi and Ernst & Young amicably agreed to end their partnership agreement. CSi transitioned to independent operations under the new company, CSIPER Consulting, with Hans Visser as CEO. The year 2000 marked another milestone as CSIPER Consulting, Inc. achieved USA National Implementation Partner status, providing exceptional regional and local support for SAP System solutions throughout North America. The accolades continued in 2004, as CSIPER Consulting earned the prestigious SAP customer service award for "highest customer satisfaction in alliance partner category." In 2002, CSIPER was sold to state-owned Arivia.kom with the intent of privatization and listing on the JSE.
2006 - 2023: Charting a New Path
In 2005 it became evident that privatization had stalled, and Hans Visser recognized the need for a new direction, leading to his decision to resign as CEO of CSIPER. This marked the beginning of a new era as CSi resumed its independent operations, now as a 3rd generation consulting firm known as "CSI3G."
2023 and Beyond: A Fresh Identity
In 2023, CSI3G embarked on a rebranding journey, resulting in the registration of "OTAVI Technology Consulting" as a "doing business as" (dba) name. As OTAVI, we continue to uphold our legacy of expertise, innovation, and excellence. With a track record spanning over three decades, we are dedicated to helping businesses navigate the complex world of ERP implementation and technology solutions.
Our history is a testament to our resilience, adaptability, and unwavering commitment to delivering exceptional ERP implementation consulting services. As OTAVI Technology Consulting, we look forward to building upon our legacy and delivering transformative results for our clients.
We recognize that our people are the driving force behind our success. Our approach is grounded in the understanding that over 90% of success in ERP implementation is attributed to the quality of our consultants. Through careful selection, rigorous training, and a focus on motivation, we ensure that our consultants not only meet, but exceed, the expectations of our clients. This philosophy has proven to be the cornerstone of our achievements, as evidenced by awards won on independent surveys, and near 100% customer retention.
Network of Excellence: With a network built over decades, our founder Hans Visser has personally employed over 500 high-quality consultants, many of whom were brought to the USA during the SAP skills war of the 1990's. Our connections provide us with access to top-tier talent, enabling us to assemble teams that consistently deliver outstanding results. The COVID pandemic has further expanded the possibility of low cost location consultants by proving that remote project work is possible, and often more time efficient than onsite workers.
Aptitude, Attitude, Knowledge: Our client value proposition for 2022 revolves around three pillars - aptitude, attitude, and knowledge. We recognize that these factors are critical to ensuring the success of ERP implementation projects.
Aptitude: We use Wonderlic benchmark data and leverage our extensive network for references to assess the aptitude of our consultants. This enables us to identify individuals with the right skills and capabilities to thrive in dynamic ERP environments.
Attitude: Attitude plays a pivotal role in our approach. We utilize our network and conduct personal pre-interviews to gauge the attitude and cultural fit of our consultants. Our commitment to fostering a positive and collaborative environment translates into seamless interactions and exceptional outcomes.
Knowledge: In an ever-evolving landscape, knowledge is paramount. We employ knowledge tests and leverage our network to validate the project experience of our consultants. This ensures that our teams possess the expertise needed to deliver innovative solutions tailored to each client's unique needs.
A New Paradigm: Our approach challenges conventional notions by placing people at the heart of ERP implementation success. Through a meticulous selection process, continuous training, and a focus on motivation, we have consistently delivered results that exceed expectations. At OTAVI Technology Consulting, our approach is not just a methodology; it's a philosophy that drives us to push the boundaries of excellence and redefine the standards of success in ERP implementation
At Otavi Technology Consulting, we take great pride in showcasing the remarkable achievements we have attained in the realm of ERP implementation consulting. Our dedication to excellence and commitment to delivering top-tier services have led to noteworthy accomplishments:
Independent Recognition by Market Intelligence Firms
Our expertise and capabilities have been independently evaluated and acknowledged by prestigious market intelligence firms such as IDC. This recognition validates our position as a leading player in the ERP consulting industry and underscores our unwavering commitment to providing exceptional solutions to our clients.
Endorsement from ERP Partner's Customer Satisfaction Surveys
Our strategic alliances with prominent ERP providers have yielded mutually beneficial partnerships. These partnerships involve collaborative efforts to ensure client satisfaction. Our recognition through our ERP partner's customer satisfaction surveys further solidifies our reputation as a reliable consulting firm, consistently delivering results that exceed client expectations.
Personal Testimonials from Satisfied Clients
While external recognition is significant, the true highlight for us at Otavi Technology Consulting lies in the direct and personal testimonials we receive from our satisfied clients. We are honored to hear firsthand accounts of how our skilled professionals have positively impacted our clients' businesses. The commendations received for the quality of our team and the value they bring are a testament to our unwavering dedication to excellence.
Long-Lasting Impact on Clients
A particularly noteworthy aspect of our recognition is the profound impact we have on our clients' operations. The reluctance to let our team members move on to the next assignments following project completion reflects their indispensable contribution to our clients' ongoing success. This sentiment underscores the lasting relationships we build and the deep-seated trust our clients place in our expertise.
These accomplishments highlight our commitment to delivering tangible value to our clients, as well as our dedication to fostering long-term partnerships. At Otavi Technology Consulting, we strive to exceed expectations, drive innovation, and consistently provide unparalleled ERP consulting services. Our results speak for themselves, and we are poised to continue our journey of excellence in the ever-evolving landscape of technology and business solutions.